Is technical support included?

Yes. Your monthly license fee includes: UK business hours for standard support, 24/7 escalation with automated alerts to on-call engineers, and customer support from a UK-based support team on core UK working hours (8am-6pm)..

Other commercial questions

Other frequently asked commercial questions include:

Is there a minimum contract length?

What does the license fee include?

Can I purchase additional users?

Is there an implementation cost?

Do you offer custom integrations?

Other FAQ categories

Security

Technical

Other useful resources

Understanding the gig economy

This guide looks at what the gig economy is, explores some of the benefits (and the negatives), looks at how it can fit into a wider talent strategy and what part it plays in the future of work.

Scaling a direct sourcing program

How to scale a direct sourcing programme using on-demand workforce software.

Buyer's Guide: FMS or VMS

Explore the differences between a VMS and an FMS and learn why it is become increasingly important for an organisation to use a dedicated FMS for managing its freelance and contingent workforce.