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Is technical support included?

Yes. Your monthly license fee includes: UK business hours for standard support, 24/7 escalation with automated alerts to on-call engineers, and customer support from a UK-based support team on core UK working hours (8am-6pm)..

Other commercial questions

Other frequently asked commercial questions include:

Is there a minimum contract length?

What does the license fee include?

Can I purchase additional users?

Is there an implementation cost?

Do you offer custom integrations?

Other FAQ categories

Security

Technical

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